Privacy Statement

Personal data we process

The organization processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • – First and last name
  • – Gender
  • – Date of birth
  • – Place of birth
  • – Address details
  • – Phone number
  • – Email address
  • – IP address
  • – Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • – Location data
  • – Data about your activities on our website
  • – Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • – List of customer contact details via an app
  • – Internet browser and device type
  • – Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via the contact form and we will delete this information.

For what purpose and on what basis we process personal data

The organization processes your personal data for the following purposes:

  • – Handling your payment
  • – Sending our newsletter and/or advertising brochure
  • – To be able to call or email you if this is necessary to carry out our services
  • – Informing you about changes to our services and products
  • – To deliver goods and services to you
  • – The organization analyzes your behavior on the website to improve the website and to tailor the range of products and services to your preferences.
  • – The organization also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

The organization does not make decisions based on automated processing about matters that can have (significant) consequences for people. This concerns decisions taken by computer programs or systems, without human intervention (for example, an employee of the organization). The organization uses the following computer programs or systems:

How long we store personal data

The organization does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected, with a maximum of 6 months.

Sharing personal data with third parties

The organization does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. The organization remains responsible for these processing operations.

Cookies, or similar techniques, that we use

The organization only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferred settings, for example. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by the organization and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to the organization via the contact form. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. The organization would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

The organization takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service.